How to Choose an AI Sales Agent for Your Bangladeshi F-Commerce Business (2026 Guide)

If you run a Facebook shop in Bangladesh, you have more AI sales agents to choose from every month. Most of them demo well. The difference shows up in month two, when the message bill arrives and you find out what the tool actually automated. Here are the five things worth checking before you commit.

1. Cost Per Message, Not Headline Price

A plan is only cheap if the quota matches how you really sell. Divide the monthly price by the included AI messages and compare that number — Sellzy's Tier-1 is ৳6,490/month for 40,000 messages, so about ৳0.16 per message — and that same flat rate applies at every tier, so you are never penalised for growing. Then ask what happens when you run out: does the bot stop replying, or do you get billed automatically?

2. One Shared Quota Across Channels

Your customers do not stay on one app. If Facebook, Instagram, and WhatsApp each carry a separate quota, you end up over-buying on the channel you use least. Sellzy draws all three from a single monthly pool, so the messages follow your customers instead of your plan.

3. Comment-to-DM Capture

Most lost sales in BD F-commerce start as a public comment asking দাম কত?. A public reply alone does not close anything. What matters is whether the tool posts a short public acknowledgement and sends a private DM containing the actual price, sizes, and order path — in one step, without a human copying anything.

4. Direct Courier Booking

Ask whether confirmed orders reach Pathao or Steadfast automatically, and whether the address is validated against real Bangladeshi districts first. Manual copy-pasting into courier portals is where hours disappear, and a mistyped address costs a re-delivery fee plus the customer's trust.

5. Genuine Bengali and Banglish Handling

Test it yourself before you buy. Send a question in Banglish — apnader kache cotton t-shirt hobe? — and see whether the reply is natural Bengali or a stiff translation. Check that it uses আপনি, not তুমি, with a customer it has never met. In Bangladeshi customer service that single pronoun choice decides whether the shop sounds respectful or careless.

The Short Version

Score any tool on those five points before the demo impresses you. Sellzy was built specifically around them for the Bangladeshi market — shared multi-channel quota, comment-to-DM in one AI call, direct courier booking, and Bengali that reads like a real salesperson wrote it.